Is emotional intelligence the key to effective management?

How important is emotional intelligence?Emotional intelligence: the foundation of a g...

You may not realise just how much emotional intelligence (EI) can influence your career and how it can impact your chances of getting that promotion you've been working towards.

How well do you understand and manage your emotions, how well do you interpret and deal with the emotions of others and how do you use this knowledge to manage relationships? This is emotional intelligence and you can clearly see how it heavily impacts how you perform in your current job, how you could perform in another role and how successfully you will be in it.

Many people assume success in a job role relies more on levels of intelligence quotient (IQ) but we are now more than ever seeing organisations look more toward soft skills than technical knowledge to determine job success.

Our infographic looks at how organisations are comparing the value of EI vs. IQ when making recruitment and development decisions, raising the important question of ‘how much do you focus on EI in your career?’

Our Christmas gift to you: Download the EI infographic here.

EI in non-managers vs. managers

The Thomas Psychology team recently compared the results of the Trait Emotional Intelligence Questionnaire (TEIQue) from over 1,260 non-managers and 920 senior managers. The below graph highlights the 4 traits they found to have the most significant differences in percentage levels, which indicates what a senior manager needs in order to succeed in their role.

  • Self Esteem: When giving an overall evaluation of themselves, senior managers appear to be more satisfied with every aspect of their life, compared to non-managers.
  • Assertiveness: In terms of how frank and forthright they are, non-managers may be more passive and stand back as opposed to senior managers who will take charge of a situation.
  • Social Awareness: Senior managers tend to enjoy socialising or have a natural ability to socialise, adapting well in different situations as opposed to non-managers who can sometimes feel unsure about how to behave in the presence of people they don't know very well.
  • Emotion Management: This is the ability to manage other people’s emotional states – non-managers are likely to be less comfortable with this, whereas senior managers tend to be much better at influencing others' emotions.

The Trait Emotional Intelligence Questionnaire (TEIQue) was developed, and is continually updated, by K. V. Petrides, PhD at his London Psychometric Laboratory, currently based at UCL.  It is one of the world's best-researched and most widely applied psychometric instruments.  For more information about the scientific pedigree of the TEIQue, go to www.psychometriclab.com.

Amir Qureshi

Amir Qureshi

As COO at Thomas since 2014, Amir is passionate about working with leaders, entrepreneurs and people managers, helping them to make the best of their talent. Prior to this, Amir's career included progression to senior executive level with FMCG at The Coca-Cola Company. His foundations are in his family and he invests his time in supporting them in their hobbies and interests.