FAQs for clients and general enquiries

I’m an existing client and I have a question about my Hub account

For any advice or question regarding your Hub account, please email [email protected] with the subject line of; ‘Existing client – Hub Questions’, including your Name, Company and email address, and one of the team will be able to assist you.

I’m an existing client and am experiencing technical issues online

In the unlikely event you are experiencing problems using our online Hub, please contact our IT helpdesk on [email protected] with the subject line of; ‘Existing Client – Technical Problems’, including your Name, Company, Email Address and Account Manager details if possible, and one of the team will be able to assist you.

I have questions about GDPR and data protection

For any enquiries regarding GDPR, whether it regards your company or your personal data, we have created the following pages to assist you:

Thomas International and the General Data Protection Regulation


If you are still unable to find the answer to your query, please email [email protected]

I’ve recently taken a Thomas assessment and would like my results
  • If you were asked to take a Thomas assessment regarding a job within Thomas International, please email [email protected] with the subject line ‘Candidate Request – Assessment Results’.
  • If you were asked to take a Thomas assessment for a company that is not Thomas International, you will need to communicate directly with that company to request your results as we do not control or have access to those assessment results
I’m interested in a career with Thomas International

We’re always interested in hearing from applicants regarding a potential career with Thomas International. However, we would first recommend visiting our Careers page to view the latest Vacancies. Alternatively if you can’t see a relevant role, please feel free to forward through your CV to [email protected]

I’m due to take an assessment and would like more information

Whether you’re taking a Thomas assessment as part of a job application or for your own personal development, we can help you prepare with our guides found on our Candidates page


If none of the above are relevant to your enquiry please contact us at [email protected] and one of our team will be in touch, alternatively please call (0)1628 475 366.