Performance management

RetentionChange management

A company is only as good as its employees, so ensuring that your people are consistently performing well is paramount if you want to stay ahead of the competition.

It’s important to identify people who are underperforming and understand why, so you can rectify this and increase their performance through effective management. Every manager is responsible for maximising their employees’ potential and boosting their engagement, so they must work with them to assess, plan, monitor, maintain and review the employees’ performance, with a focus on delivering their objectives and KPIs.

Using our tools, we can help you create an effective performance management strategy.


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The performance management process

Identifying underperformers

Conducting regular performance appraisals, to discuss and review employee performance against agreed objectives, is the first step in ensuring that you have a successful performance management strategy in place.  

Our Thomas 360 feedback tool can help a manager and employee identify their strengths and potential areas for development, as suggested by their colleagues and customers. This initiates new conversations and gives the employee an insight into how their performance and behaviour is perceived by others.

Understanding your employees

Identifying the behavioural and emotional preferences of an employee provides an objective baseline to help a manager understand them, as well as assisting the employee in understanding themselves. This is imperative in understanding why someone is underperforming, and our Personal Profile Analysis (PPA) and Trait Emotional Intelligence Questionnaire (TEIQue) can provide you with this information.

The PPA enables you to gain a deeper understanding of how your employees behave, how they like to communicate, their strengths and limitations and their motivators. The TEIQue is designed to tell you how well your people understand and manage their emotions, how well they interpret and deal with the emotions of others and how they use this knowledge to manage relationships. This information opens lines of communication during performance appraisals around what's going well, what could be improved on, if there’s any training needs, and much more.

With the increased understanding that Thomas assessments provide, you can implement the necessary changes to increase employee performance.

To find out more on how we can help with managing performance, fill in the form below: