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Trylon TSF
By using both TST & PPA there is a clearer understanding of fit so it helps greatly in the job interview preparation process.

CDI
Creating efficiency in the hiring process to reduce turnover. See how using the Thomas PPA system has resulted in a significant reduction in turnover at CDI


See sample reports for interviewing specific job positions:

- Sales
- Management
- Customer Service
- Call Centre
- Technical/IT/Admin
- Interview Questions

View the How to Manage Report. A powerful retention tool for managers, that fast tracks the integration


 
Pre-employment Testing / Pre-employment tests

"Even when I think I am hiring top talent, they don't work out!"

Candidates today are extremely sophisticated and have professional support from coaches and recruitment agencies with one goal in mind - to groom them to land their dream job. You may find when you first meet a candidate or read their resume that they seem ideally suited for your role. However, you find that after several months of working with this new employee, their natural style becomes evident, their interview mask fades! The Personal Profile Analysis (PPA) / personality test is a powerful pre-employment test that accurately and objectively identifies a candidate's behavioural workstyle. The online PPA personality test takes less than ten minutes and raises an interviewer's skills significantly by providing information that gets behind the interview mask.

"I don't think that my interview process is rigourous enough to best find top talent."

Most interviewers are strong at matching a candidate’s education, experience and technical skills to a role. The real challenge for an interviewer is to quickly getting behind the interview mask that a candidate presents to answer questions like:

  • Can the candidate multi-task and deal with a fast-paced and changing environment?
  • Will the candidate have the necessary drive to deal with challenging situations?
  • Does the candidate have the required high levels of accuracy and detail?
  • Is the individual able to motivate others in an outgoing and friendly manner?
  • Is the person able to make tough factual decisions devoid of emotions?
  • Can the person quickly and enthusiastically connect with our customers and prospects?
The answers to these sorts of questions are available through assessing a candidate's behavioural workstyle. The average interviewer is less than 30% accurate in accomplishing this in an interview alone. The Thomas PPA personality test used in pre-employment testing provides you with valuable insights into a person's behaviour preferences to answer these sorts of questions and can provide you with the behaviour-based interview questions needed to accurately probe for the answers you need to make the best-informed hiring decision.

"Productivity is low and turnover is high. I need to recruit more top performers."

The PPA personality test is part of a behavioural talent management system that enables you to develop a job profile specific to your role and the culture at your company. The job profile forms a standard to which candidates can be assessed for job fit. In addition to getting behind the interview mask, you will also be able to assess how the candidate's natural work style matches the demands of the job. In short, job fit means an increase in productivity and a reduction in turnover since you have engaged employees who feel satisfied and fulfilled in their roles. Even where there may be job fit gaps, you will know about them upfront, not six months into the job. Any training and support needs can be identified at the start which helps in the onboarding process and overall retention.

Interested in Thomas' pre-employment test? Contact us to try it!

  • Call our toll free number 1-888-597-6455
  • Write to us or email us
  • Complete our online needs analysis form
 
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Turnover - The Impact and Costs
Is there a healthy turnover? How you can impact your turnover through behavioural assessments (personality tests) and pre-employment testing.

Cost of Turnover
See an example of the cost of turnover for the Customer Service Representative position in a call centre environment.





"A quantified measure on return was seen in the reduction of turnover by 21%. Turnover has gone down from 69% to 48%... the direct operating cost of turnover has been reduced by over half a million"


LouAnn Totten
Manager
Human Resources/
Employee Relations/
Payroll
Trylon TSF
 
 
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