Our solutions don't end at the installation phase.

A critical component to our success is the consulting, service and support we provide to ensure our system is used responsibly and effectively. Thomas International offers Technical Support, Team Development Training, Ongoing Research and Development, Software Upgrades, Newsletters and Client Workshops.

Highly qualified and experienced Thomas International consultants provide customised solutions, on-site support, training and facilitation. Monthly certification training programs provide managers and human resource professionals with knowledge and skills in analysing jobs, assessing person to job fit, dealing with communication and relationship challenges objectively, and coaching people to higher levels of performance.

The long-term application of the Thomas International suite of products enables companies to:

• Analyse behavioural requirements of the job.
• Understand the management and training costs involved for a particular person in a particular job.
• Analyse current performers and close the performance gaps.
• Create an objective and common language for dealing with communication and relationship challenges.
• Encourage the giving and receiving of open and honest feedback.
• Value the strengths in others and the differences in behavioural style.
• Motivate and manage individuals based on their behavioural style.
• Align current team culture with ideal team culture and business strategy.
• "Speed read" people and situations to assess whether behaviour modification is appropriate and if so what plan of action is necessary.