Employee and staff benchmarking will enable you to 'clone' your best people by identifying the behavioural qualities and capabilities of those who perform well. Using Thomas behavioural assessment PPA and aptitude and ability test TST/GIA, organisations are able to paint a clear picture of what makes their top people just that.
Try our behavioural assessment FREE today or talk to a member of the Thomas team on 01628 475 366 or email to find out how HR benchmarking can make a real impact on your business.
Poor recruitment decisions have huge cost implications on the bottom line of a business, in terms of both money and other less tangible factors such as morale and motivation.
Business Benchmarking
A benchmark is effectively a continuous improvement process that uses systematic standards to raise and maintain high performance standards, against which new employees can be assessed and selected. Business benchmarking can identify the behaviours and aptitudes that make a top performer just that.
Staff Benchmarking
Do you know what makes your top performers just that? Staff benchmarking has the answers.
Staff and employee benchmarking can:
- Help your managers identify and select your top performers
- Assess what makes your top performers the best and why others struggle
- Reduce costly recruitment errors
- Reduce staff turnover
- Achieve sales objectives
- Encourage higher standards
- Develop a better understanding between team workers
How does employee benchmarking work? A benchmark can be used to assess a sample group of people doing a similar job. The process involves a behavioural assessment (PPA) and aptitude and ability tests (TST/GIA) of each person within the sample. The results are compared to actual performance.
As part of this process the company needs to assess its organisational performance. It is up to the individual company to decide how it should do this but it should use areas with measured performance levels. These could include:
- Ability to achieve budget and plans
- Ability to achieve sales budgets
- Ability to provide customer service, care and advice
- Communication skills
- Leadership skills
The performance of each person in the sample is then ranked, based on the company’s agreed parameters for organisational performance. Typically 25 per cent of the sample should be from top performers , 50 per cent from fully acceptable performers and 25 per cent from poor performers.